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Phethiwe N
1 reviews | Active since Jul 2024
16 Feb 2025, 05:04
Ridiculous service
I'm so frustrated and angry with this company why did you double debit the premium for this month? Hence premium was debited last month why, why, whyðŸ˜ðŸ˜ðŸ˜ðŸ˜Is this how you treat your customers by robbing them of their hard earned cash by taking advantage? 🥺🥺🥺
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Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
16 Feb 2025, 10:41Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact on Monday to discuss your concerns and the way forward.
King Price Insurance's reply16 Feb 2025, 10:41
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care team will be in contact on Monday to discuss your concerns and the way forward.
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Phethiwe N's updateReviewer Update
16 Feb 2025, 10:49I will be waiting for their call I tried your WhatsApp number they promised me to to call after an hour but up until now no one has reached out
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Phethiwe N's update16 Feb 2025, 10:49
Reviewer Update
I will be waiting for their call I tried your WhatsApp number they promised me to to call after an hour but up until now no one has reached out
King Price Insurance's replyOfficial
16 Feb 2025, 10:57Our sincerest apologies, our client care team will be in contact during operating hours on Monday.
King Price Insurance's reply16 Feb 2025, 10:57
Official
Our sincerest apologies, our client care team will be in contact during operating hours on Monday.