DT
Derek T
1 reviews | Active since Mar 2024
06 Aug 2024, 10:52
Ridiculous - no service as a loyal customer!
After 8 days my family is still sitting without a gas geyser, if I phone to find out what the progress of my claim is, i get put on hold for 15 to 20 minutes while they try and find out where my claim is or what the status is. This is ridiculous having to wait 8 days and I still don't have a confirmation from Kingprice when it will be replaces!!!!
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King Price Insurance's replyOfficial
06 Aug 2024, 11:16Hi Derek,
We completely understand your frustration, and we apologize for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court
We completely understand your frustration, and we apologize for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court
King Price Insurance's reply06 Aug 2024, 11:16
Official
Hi Derek,
We completely understand your frustration, and we apologize for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court
We completely understand your frustration, and we apologize for how long you’ve had to wait for feedback, especially after such an unpleasant incident.
Please know that we are looking into your claim right now as a matter of urgency and we’ll do everything we can to get it all wrapped up as soon as possible for you.
Royal regards,
The king and his court