HS
H S

1 reviews | Active since Feb 2017

10 Apr 2024, 08:56

Ridiculous King Price increase leads to better quote from a competitor

After some time with King Price, a pleasant experience initially, until the increase. The increase was a ridiculous 13.9%. After my queries, the reason was my windscreen claim (NOTE - No accident or theft claims). King Price wanted to recover the full amount in a short space of time with such an increase. After a review of my policy, King Price was not willing to fix which forced me to go to market and find quotes and to my surprise, I got the same deal for R1229.83 less than King Price. King Price could have done a normal increase and I would have accepted it, but they have given away R5136 per month because of R436/month extra increase they wanted. It just shows how they think! Lesson here, don't let good marketing and friendly service fool you, there are options out in the market! And I had 5 cars insured.....

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Replies (3)
King Price Insurance
King Price Insurance's reply10 Apr 2024, 09:31
Official
Here's the thing, like all insurers, we too need to implement policy rerates to keep up the rising costs of parts, labour rates, repairs, inflation etc... Which even we can't ignore!

Thank you for your review, we are truly sorry we couldn't provide you with your desired premium at this time.
HS
H S's update10 Apr 2024, 09:44
Reviewer Update
That was not the dispute, as per my explanation I would have been happy with a NORMAL increase and not King Price taking advantage. It is about not being greedy as you want to make up for what you advertise as "Say ‘yes’ to insurance that decreases monthly" You just forgot to add " So that we can recover it annually as part of our customer increases"
King Price Insurance
King Price Insurance's reply10 Apr 2024, 10:50
Official
Our client care team will be in contact to discuss.