RP
Ronel P
1 reviews | Active since Dec 2010
03 Mar 2016, 13:08
Requested a quote. money deducted
In January 2016 I requested a quote from King Price. The following day - 16January - I sent them a mail saying that I DO NOT accept the quote. On the 1 March true as hell they deducted the premium plus another amount for admin fees or something. I phoned them to refund the money, but now they can only refund me within 7-10 days. So now i must go through one hell of a lot of trouble to go to the bank and reverse it myself. I was not the wrong one. They deducted the money wrongfully from my account. O ja and another thing. I was the sucker who gave them my banking detail for them \TO FINALISE THE QUOTE\" People please be wary of King price. "
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Replies (1)King Price Insurance's replyOfficial
04 Mar 2016, 16:36Hello Pikkewyn14,
We're so sorry to hear of your negative experience we know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
Our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're so sorry to hear of your negative experience we know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
Our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply04 Mar 2016, 16:36
Official
Hello Pikkewyn14,
We're so sorry to hear of your negative experience we know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
Our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
We're so sorry to hear of your negative experience we know that it must be super frustrating but we also appreciate you bringing this to our attention so we can fix things.
Our retentions department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
