avdm
andre van der merwe
1 reviews | Active since Aug 2013
17 Sept 2015, 09:30
reporting to the fsb
I am so very upset and will report this matter to the fsb and feel u are now really not treating me fairly , I canceled my policy with u July and the beginning August u took another premium , that was not suppose to go off , then the begging September u summit another debit order and last night again because the on on the 1st of October did not go off , now I am very r rated and want my money back for the 1 debit order that when off and my bank fees for the 2 debits that was returned , why was this not canceled I phoned in more than once , pay back my money <br> <br>
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King Price Insurance's replyOfficial
17 Sept 2015, 15:50Hello andrem06,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. You have been contacted by our retentions department whom have assisted with your request as well as your concerns.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. You have been contacted by our retentions department whom have assisted with your request as well as your concerns.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply17 Sept 2015, 15:50
Official
Hello andrem06,
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. You have been contacted by our retentions department whom have assisted with your request as well as your concerns.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It's really heartbreaking for us to hear that you had a bad service experience from us.
We can't undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. You have been contacted by our retentions department whom have assisted with your request as well as your concerns.
Thank you for your patience and understating, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court