RR
Rajesh R
1 reviews | Active since Sept 2024
25 Sept 2024, 07:49
Replacement off parts
I have had a claim with King Price, instead off changing head my lamp when the brackets broke, they chose to plastic weld it and it looks awful, the same thing was done for the bonnet off my car, they chose to repair instead off replace and I am so unhappy with this as it can be noticed.
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Replies (3)
King Price Insurance's replyOfficial
25 Sept 2024, 09:13Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing team will be in contact with the repairer to discuss your concerns and the way forward.
King Price Insurance's reply25 Sept 2024, 09:13
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing team will be in contact with the repairer to discuss your concerns and the way forward.
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Rajesh R's updateReviewer Update
25 Sept 2024, 13:47I want the insurance to replace these parts and not repair them. My vehicle is fairly new and this is a cheap way out and it shows on the car
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Rajesh R's update25 Sept 2024, 13:47
Reviewer Update
I want the insurance to replace these parts and not repair them. My vehicle is fairly new and this is a cheap way out and it shows on the car
King Price Insurance's replyOfficial
25 Sept 2024, 14:32Our assessing team will be in contact with the repairer to discuss your concerns and the way forward.
King Price Insurance's reply25 Sept 2024, 14:32
Official
Our assessing team will be in contact with the repairer to discuss your concerns and the way forward.