1 reviews | Active since Sept 2017
Repair amount has been changed from 22000 to 10000 with no reason.
When I found out that to repair/replace door panel on my car was R22000, I told King price that I won’t be able to use their repairer because I have bad experiences with them they told me to get the quote my fave repairer. So today I logged on the same system to check my policy number only to find that the amount to repair the panel has been changed to R10000. What a shock! Maybe someone thought I did not see the first amount. Is this their way of forcing customers to use their repairer? Insurances think they are clever. Why change the amount ? What will happen if my repairer charge 15000 to fix the panel ? I am still shocked by this type of a behaviour. King price never give problems but this one got me thinking.
I am still shocked
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Thanks for reaching out to us.
We’re sorry to hear that you’re not happy with our service. We want to make things right for you as soon as possible. That’s why we’ve sent your complaint to Claims department to look into it and get back to you.
If you’re still not satisfied with the outcome of your complaint, you can always send your further dispute to ***. They’ll review your case objectively and fairly.
We promise to do everything in our power to help you!