MK
Mmaphefo K

1 reviews | Active since May 2017

28 May 2017, 07:34

Rejection of accident claim due to judgements status on ITC.

<p>Need some advice here. King price just repudiated my claim because they say I **** that I did not have a judgement on ITC when I took my claim with them in 2015. At that time I knew my levies were in arrears but I was not aware they have already put a judgment on that. What surprises me is that I was also on debt review which could have been a more solid reason for them not to give me credit, but they did. </p> <p>My question is that, is not a credit provider s responsibility to check their clients credit status before giving them credit? </p> <p>I am surprised why this company is doing that exercise at the time when they are suppose to give you service. For 2 years I thought I had an insurance for my car, whereas they knew I did not have. What an inconvenience. </p> <p>Please help? </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply30 May 2017, 09:30
Official

Good day,

Thank you for giving us the opportunity to respond. Charl Victor from our office has been in contact with you to discuss your concerns and the way forward. As per the telephonic discussion kindly allow us the opportunity to follow up on the new information that has been received. As soon as we have received all the new information we will reconsider the facts of the claim.

Thank you for your patience in this regard.

Royal regards

The kings court