GM
Gugulethu M

1 reviews | Active since Oct 2014

11 Sept 2025, 13:51

Rejecting My Claim After 8 Years of Loyalty

I’ve been with King Price since 2015, paying premiums on two vehicles I drive. I disclosed my international driver’s licence when I joined — and it was accepted.In 2019, I had an accident. King Price approved my claim without issue. Now, years later, King Price is rejecting my current claim for the same reason — the same licence they’ve always known about.

This is unfair, inconsistent, and unacceptable. I’ve requested them to either honour my claim or refund all premiums since 2015 for both vehicles (excluding past claims).

If they don’t resolve it, I will escalate to the Ombudsman for Short-Term Insurance (OSTI).

King Price, please act in good faith and resolve this now.

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Sept 2025, 14:22
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***