SZ
Sizeka Z
1 reviews | Active since Mar 2024
22 Mar 2024, 12:11
Rejected of my claim without any reasonable policy scheduled
I join King price insurance for house content now when I claim for b urglary in the house and contents that are ****** they reject my claims, said the the policy states that "keep slip safe ' but did not read all seniority because in the policy says" Keep slip safe if content is over R15000. So my content cost less than R15000. When reject my claim they just put the reason without states as they wrote in the policy scheduled
Helpful (0)
Replies (6)0
Replies (6)
King Price Insurance's replyOfficial
22 Mar 2024, 12:21We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
King Price Insurance's reply22 Mar 2024, 12:21
Official
We're so sorry that you’re unhappy with us. We have an internal dispute resolution team that’s qualified and trained to assist in such matters. You can lodge an objection to the outcome of your claim by emailing a detailed dispute to ***
SZ
Sizeka Z's updateReviewer Update
22 Mar 2024, 12:37I already did dispute to your council told that policy scheduled state clearly that keep slip safely if each content is above R15000 my each item is less than R15000. The yourcouncil did not cake about my complaints. The said policy claim not change
SZ
Sizeka Z's update22 Mar 2024, 12:37
Reviewer Update
I already did dispute to your council told that policy scheduled state clearly that keep slip safely if each content is above R15000 my each item is less than R15000. The yourcouncil did not cake about my complaints. The said policy claim not change
King Price Insurance's replyOfficial
22 Mar 2024, 12:42Should you wish to further dispute the matter the process to follow is noted on the response letter from the Your Council team.
King Price Insurance's reply22 Mar 2024, 12:42
Official
Should you wish to further dispute the matter the process to follow is noted on the response letter from the Your Council team.
SZ
Sizeka Z's updateReviewer Update
22 Mar 2024, 13:01No yourcouncil did not give me another despute to follow after unchange rejection
SZ
Sizeka Z's update22 Mar 2024, 13:01
Reviewer Update
No yourcouncil did not give me another despute to follow after unchange rejection
King Price Insurance's replyOfficial
22 Mar 2024, 13:13Kindly email a follow up to *** for further assistance.
King Price Insurance's reply22 Mar 2024, 13:13
Official
Kindly email a follow up to *** for further assistance.
SZ
Sizeka Z's updateReviewer Update
10 May 2024, 09:55I am still complaining about King price did not pay my claim till today.after complaining via hellopeter Instant of paying my claim for contents and cellphone they only pay one cellphone called iPhone that was covered for R14000 was a vodacom contract phone paying R300 PER month for 36 months but when I took KP they said I must estimated the value I estimate R14400 cover with premium of R250 and excess of R1500 but it was more if accounted. They said my cover aligned with the Premium. Now they approved iPhone payment with underpaying instant of paying R14400 they pay me R9000 for claim of my ****** iPhone. They said now the iPhone 7 is upgraded so in the shop they don't have it they decided to pay me lesser cover. But my question what about my high premium payed for that premium
SZ
Sizeka Z's update10 May 2024, 09:55
Reviewer Update
I am still complaining about King price did not pay my claim till today.after complaining via hellopeter Instant of paying my claim for contents and cellphone they only pay one cellphone called iPhone that was covered for R14000 was a vodacom contract phone paying R300 PER month for 36 months but when I took KP they said I must estimated the value I estimate R14400 cover with premium of R250 and excess of R1500 but it was more if accounted. They said my cover aligned with the Premium. Now they approved iPhone payment with underpaying instant of paying R14400 they pay me R9000 for claim of my ****** iPhone. They said now the iPhone 7 is upgraded so in the shop they don't have it they decided to pay me lesser cover. But my question what about my high premium payed for that premium