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Ziyanda Z
1 reviews | Active since Dec 2020
19 Dec 2020, 16:14
Rejected Claim by King Prize
I Ziyanda Mkongi - Have an insurance with King Price with claim no. CKP***/3 they rejected my claim after i was involved in an accident and my vehicle was written off. They claim that there is a ******** conviction against my name. I find it unfair for King Price to reject my claim on that basis because i have paid up child support grant that i owed to SASSA.
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King Price Insurance's replyOfficial
21 Dec 2020, 14:10Hello Ziyanda. I’m so sorry that you’re not happy with us right now. We’ve pulled the recordings of your calls regarding this claim and a claims manager will be in touch to explain our decision. We also have an internal dispute resolution team that’s qualified and trained to assist in such matters and you can lodge an objection by emailing ***
King Price Insurance's reply21 Dec 2020, 14:10
Official
Hello Ziyanda. I’m so sorry that you’re not happy with us right now. We’ve pulled the recordings of your calls regarding this claim and a claims manager will be in touch to explain our decision. We also have an internal dispute resolution team that’s qualified and trained to assist in such matters and you can lodge an objection by emailing ***