VM
Vuyokazi M

1 reviews | Active since Jun 2020

07 Apr 2021, 10:53

Regretttt

I was referred to KP by my sister and friends, they gave amazing reviews, so I joined. Their communication was on point.......until I had my accident. Today alone I have been on the phone from 8am, the time is now 10:51 and I'm still waiting to talk to someone. I am sooooo disappointed with how my claim has been handled, from the agent handling my claim to their overall communication.......I regret joining KP

0
Replies (1)
King Price Insurance
King Price Insurance's reply07 Apr 2021, 12:31
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second.  We’ll call you shortly to give you a full update on your claim.  Royal regards,  The king and his court