REFUSING WITH A RECORDING

King price

I must say it is the worst insurance in the whole galaxy. If they was a top 5 of the worst insurance king price would be 1st 2nd 3rd 4th and most definitely 5th.

The service that I got and still getting is absolutely catastrophic and appalling. The lady by the name of Karusha Chetty had to be pushed to contact me not only by me but also by her staff members. It took her a number of days just for her to contact me after an email was sent to her.

I then asked her to provide me with the recordings regarding my access amount due to a miss understanding with the access amount I had accepted. I then waited for weeks for her to send me the recording however she still hasn't sent it. On the 6th of June I 2019 I sent her an email asking please may you kindly send me the recording regarding the agreement of the access amount. Which somehow they are refusing, which to my question is WHY??? because as a consumer I have every right to that recording.

Something that happened on the 24th of April 2019 till to this we haven't came to an agreement and Its been over a month without my car.