REFUSAL TO CANCEL A POLICY KP***

I have been trying to get King Price Insurance to cancel a policy I took out last year because I was unhappy with it. They did not keep up to their promise and neither did they send me statements or billing to ensure I was aware of my account/policy status with them. <br> <br> Its been over a month now that I have requested a cancellation with them, but to no satisfaction. They have been trying to throw me from one end to another, their call centre staff being rude to my query and at times my calls were dropped. <br> <br> At least two supervisors promised to send me a confirmation letter that the policy is cancelled yesterday but still nothing has materialised.<br> <br> To date they still debit my account and based on my experience I'm probably no longer covered by this policy but they insist on debiting my bank account. <br> <br> I wish I had a way of ending this policy and get confirmation as it no longer works for me.