DM
Duduzile M
1 reviews | Active since Sept 2019
01 Sept 2026, 11:37
REFUND!!!!!!!!
King Price i have enough now.
You don't want to give me my refund bcz you want a non delivery note from the dealership what is that??
OUTsurance paid me my refund today R5100 very quickly since I ddnt take delivery of the new car i was supposed to buy i canceled the deal and I called both insurances and only one has given me a refund and this one is sending me from.pillar to post with different excuses every day.
Last week I was promised that I would receive my refund.
What I will do now is to go to report you to the ombudsman and open a case of theft.
You will not rob me of my hard earned money.
I WANT MY MONEY!!!!!!
I am tried of playing these stupid games with yoll!!!!°
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
01 Sept 2026, 13:44Hi Mr Voster,
I sincerely apologise for the frustration and inconvenience you have experienced regarding your refund. I understand your concerns, especially after having been promised that the refund would be processed.
Please be assured that your matter has been escalated to the relevant department for urgent attention and review. We are actively following up to assist in having this resolved as soon as possible.
Thank you for bringing this to our attention, and we apologise for the delays and inconvenience caused. Your feedback is appreciated, and we remain committed to assisting you with a resolution.
I sincerely apologise for the frustration and inconvenience you have experienced regarding your refund. I understand your concerns, especially after having been promised that the refund would be processed.
Please be assured that your matter has been escalated to the relevant department for urgent attention and review. We are actively following up to assist in having this resolved as soon as possible.
Thank you for bringing this to our attention, and we apologise for the delays and inconvenience caused. Your feedback is appreciated, and we remain committed to assisting you with a resolution.
King Price Insurance's reply01 Sept 2026, 13:44
Official
Hi Mr Voster,
I sincerely apologise for the frustration and inconvenience you have experienced regarding your refund. I understand your concerns, especially after having been promised that the refund would be processed.
Please be assured that your matter has been escalated to the relevant department for urgent attention and review. We are actively following up to assist in having this resolved as soon as possible.
Thank you for bringing this to our attention, and we apologise for the delays and inconvenience caused. Your feedback is appreciated, and we remain committed to assisting you with a resolution.
I sincerely apologise for the frustration and inconvenience you have experienced regarding your refund. I understand your concerns, especially after having been promised that the refund would be processed.
Please be assured that your matter has been escalated to the relevant department for urgent attention and review. We are actively following up to assist in having this resolved as soon as possible.
Thank you for bringing this to our attention, and we apologise for the delays and inconvenience caused. Your feedback is appreciated, and we remain committed to assisting you with a resolution.
DM
Duduzile M's updateReviewer Update
01 Sept 2026, 15:22I am currently on the phone with king price and they are still giving me the run around and telling me about BSure is the ones that she refund me now the stories are changing non stop so I am going to the ombudsman now and to the police station I have had enough. You are taking me for a ride
DM
Duduzile M's update01 Sept 2026, 15:22
Reviewer Update
I am currently on the phone with king price and they are still giving me the run around and telling me about BSure is the ones that she refund me now the stories are changing non stop so I am going to the ombudsman now and to the police station I have had enough. You are taking me for a ride
DM
Duduzile M's updateReviewer Update
08 Sept 2026, 13:15Thank you I have received my refund in full
DM
Duduzile M's update08 Sept 2026, 13:15
Reviewer Update
Thank you I have received my refund in full