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MANAKA M

1 reviews | Active since Jan 2016

08 Mar 2016, 12:27

Refund

My CLAIM WAS REJECTED BY kING PRICE IN jANUARY AFTER THEY HAVE WRITTEN OFF MY CAR in December and they continued to deduct the premium for December and i have made many attempts to get refunded and each time i am told they sending my querry to the relevant department and it has been nearly 3 months and i have not heard from anyone.This is just rude and disregard for other peoples feelings .I will appreciate my refund since well you guys did nothing for me but left me with a car to fix .....

0
Replies (1)
King Price Insurance
King Price Insurance's reply10 Mar 2016, 17:06
Official
Hello manaka40@,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

We have attempted to contact you but to no avail, the policy has been cancelled and the relevant refunds are in process. Thank you for your patience in this regard, should you require any further information please do not hesitate to contact.


Royal regards

The kings court