Really upset with Kingprice

Policy no. KP*** Claim no. CKP***/3 I'm really so disappointed with Kingprice.On the 16th December 2022 I processed a accident claim.This my first accident clain going six years. Three weeks later on 11th January 2023 they approved this claim. Thereafter, they informed me that Auto Magic which would then probably i guess will be their approved third party repair agent would contact me and which they did Lo and behold, only give me a booking date for the 8th February 2023 this now me taking a huge chance to still drive my vehicle to work as is ,as I could not even check Water and oil as the bonnet could not open.... So,today I take my vehicle to Auto Magic, who probably got practically about 50 cars in and outside their premises. I am then informed via sms that the repair of my vehicle ETA EXPECTED turnaround for me would be a month ,this HOPEFULLY will be the the 7th March 2023 SO ,your highness Kingprice, WHERE is this LOYAL SERVICE you promise to your client base I now probably will have to take one month Unpaid leave.... People,be careful my repair IS MINOR, now will be three months EDD.... A major could be six months Terribly, upset