Really Royally Jacked

<p>I have been a loyal customer for the past 3 years and have never missed a payment, always been honest, and held my end of the agreement when it comes to my cover. </p> <p> </p> <p>Until yesterday, I was really quite happy with King Price and felt the customer service was excellent. </p> <p> </p> <p>Until yesterday. </p> <p> </p> <p>I am about to take delivery of a car for my wife and wanted to add it to our policy. Once they had taken all of my information, they gave me a quote, which I was quite happy with and was ready to proceed. We confirmed the sale with the dealership, and when calling to confirm the cover, I was the told the quote would be an additional R80 per month, for no explainable reason. I was put through to the retention department and they have just informed me, still without an explanation of the extra charge, that they cannot assist me. </p> <p> </p> <p>I will be moving to a different insurer as I really dont enjoy being taken advantage of. Hopefully no other clients have taken this lying down. </p>