TF
Tian F
1 reviews | Active since Nov 2021
02 Nov 2021, 09:16
Really bad experience
I requested a call back regarding a claim. I was in accident. They said they have a turnaround time of 24-48hrs. Its been 7 days. NO CALL. I also submitted a claim on the app the 28th. NO RESPONSE.
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King Price Insurance's replyOfficial
08 Nov 2021, 16:14Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information kindly contact claims directly.
King Price Insurance's reply08 Nov 2021, 16:14
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our claims department has been in contact to discuss, should you require any further information kindly contact claims directly.