AF
ANTON F
1 reviews | Active since Oct 2011
19 Jan 2016, 19:30
Quote not accepted - money taken from my account.
I had a quote from King Price Insurance but did not accepted the quote as there was no coverage for hail damage on my vehicles. The consultant begged me for my banking details as he truly believed that I would accept the quote. I informed them that I accepted a better premium and better coverage. <br> <br> They simply refused my e-mail and deducted R 2486.56 & R 245 from my bank account. These amount have been reversed on my request, and today the \King"just took these money again after I send them an e-mail on 15 January 2016."""
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King Price Insurance's replyOfficial
20 Jan 2016, 16:50Hello AntonMetro,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact to discuss your concerns as well as to process your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact to discuss your concerns as well as to process your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply20 Jan 2016, 16:50
Official
Hello AntonMetro,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact to discuss your concerns as well as to process your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
Juan from our retentions department has been in contact to discuss your concerns as well as to process your request.
Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court