Quick to refuse claims

King price not willing to assist with the claim / situation, not even offering to investigate the matter first.

My car has what seems to be rodent damage to the wiring system of the engine (Mercedes-Benz CLA). The car does not even start and has to be towed to a workshop at the dealership as the car is under warranty.

When I called king price to explain the situation, the consultant simply said that they do not cover what she called pest related claims (assuming that I’m 100% certain what the damage is, which I’m not as I’m not a mechanic and the car has to be assed first) and that was the end of it. No reference number or anything related.

The policy does not specify wether animal related damages what should also be considered an act of nature is included nor excluded in the cover.

Simply king price charges fairly large premiums for what they claim is the best cover and policy available and also takes EVERY opportunity to not pay out claims, without proper investigation of the situation first!