Put a smile on my face

Anriette was very professional and was willing to help. She made me forget that I was gonna complain about a call I made earlier where I requested to be called back, and this never happened. She made a promise that at the end of our conversation I will be a happy client, she delivered on that promise. She explained what the cover entails and the excess that can be paid in the event of a claim. She managed to add a car hire cover at no extra cost and negotiated a discount on scratch and dent cover. She further explained that the premium will also go down as the value of the car depreciate. She was super.