MC
Malcom C
1 reviews | Active since Mar 2021
28 Jul 2021, 20:50
Professional ********
They made me oh insurance for my iPad device for months then all of a sudden, the call me and tell me that it’s not insured.
I kept trying to cancel the Insuarance and kept on having conflicting advise from their agents and I then kept paying until on day they started again calling me saying the device cannot be insured. I decide to cancel with them and requested my refund of all the months I paid the Insuarance and what do they do, the immediately cancel my Insuarance and claim that they will refund me.
Until now , I never received my money back despite calling them and the agents telling me that they will call me back but they never did until now. In a nutshell I was ****med by this Insuarance company
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Replies (1)King Price Insurance's replyOfficial
30 Jul 2021, 12:53Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our client care department will urgently look into this for you and provide you with feedback.
King Price Insurance's reply30 Jul 2021, 12:53
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our client care department will urgently look into this for you and provide you with feedback.
