NM
Ndamulelo M

1 reviews | Active since Jul 2021

21 Sept 2022, 18:42

Problems the car came back with from repairs.

My car went in for repairs after it was involved in an accident, the car had everything functional even though some of the sensors and electronics were affected my mirrors were still functional , when the car came back which my battery and some sensors that were damaged were repaired and new battery was fitted and programmed into the car, i asked before the car was sent for repairs if where they are sending it to was approved for BMW repairs and they told me they only take the cars to an approved repairer if its still under warranty, the body work was done properly but the electronics on the car are a mess and giving me a headache , on the first few days of the car coming back to me the radio speakers went quiet and nothing is playing from the rear and left speakers, the left side mirror is not working which affects the self parking sensors on my car , King Price was notified by the repairer and they said the mirror has nothing to do with the accident even though they are aware that electronics were affected , the issues of the mirrors and Sound System started when i got my car back. I am really fed-up with King Price they claim to care about customers but i never get assistance from them before having to write a review on hellopeter. King Price despite me paying them well over R5000 every month for my two cars i do not get the assistance i require.

The car in question is a BMW M4 Claim number: CKP***/2

0
Replies (1)
King Price Insurance
King Price Insurance's reply22 Sept 2022, 09:50
Official
Hi Ndamulelo,

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our assessing team will be in contact to discuss.

Should you require any further information kindly contact King Price directly.