sS
smisogcwensa S
1 reviews | Active since Nov 2016
27 Jan 2022, 15:24
Premium issue
I did a policy review in November and the updated premium amount was R1918 yet today a debit order for R2101 came off my account.
I've been calling and requesting call backs to no avail.
Please address.
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
28 Jan 2022, 11:42Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care department will be in contact to discuss.
King Price Insurance's reply28 Jan 2022, 11:42
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our client care department will be in contact to discuss.
sS
smisogcwensa S's updateReviewer Update
31 Jan 2022, 11:08I was contacted and informed that they'd investigate and accordingly resolve my matter. I have not received any feedback. The matter should be very easy to resolve, a credit should be granted and my premium updated going forward.
sS
smisogcwensa S's update31 Jan 2022, 11:08
Reviewer Update
I was contacted and informed that they'd investigate and accordingly resolve my matter. I have not received any feedback. The matter should be very easy to resolve, a credit should be granted and my premium updated going forward.
King Price Insurance's replyOfficial
07 Feb 2022, 15:16A follow up has been sent to our retentions department to contact you.
King Price Insurance's reply07 Feb 2022, 15:16
Official
A follow up has been sent to our retentions department to contact you.