Premium Incorrectly Deducted, No Further Assistance

<p>I cancelled my policy with King Price on 13/04/2017 asking that cover ends on 30/04/2017. A full premium went off on 26/04/2017 for only 5 days' cover.</p> <p>When I called on Friday the 28th, Samantha promised me they would refund me, which never happened nor did I receive any further communication or confirmation.</p> <p>I called again on 02/05/2017 as was told my "account manager" would call me back immediately, its now 5 hours later with still no word from "The King" or his staff. </p>