EB
Elmana B
1 reviews | Active since Jul 2011
02 Jun 2019, 14:45
Premie styg met 28% na 'n jaar met GEEN eise ingedien
Na 1 jaar se motor versekering by King Price met GEEN eise kry ek gister oggend 'n "revised" polis skedule waarmee my polis met 28% verhoog is. Ek s***el hulle en die beste wat hulle kon doen was om dit met R50 te verlaag. Die foon word afgesny en hulle doen nie eers moeite om terug te s***el nie. Dit is totaal en al onaanvaarbaar! Ek sidder om te dink as ek wel 'n eis het hoe hulle dit gaan hanteer!?? Ek oorweeg dit wel om te skuif - kry reeds nuwe kwotasies by ander versekerings maatskappye wat ek voorheen by was waarby ek goeie diens gehad.
Ek het regtig gedink volgens die verwysings van King Price se direkteure op tv programme dis 'n puik maatskappy, maar ek is teleurgestel!
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Replies (2)
King Price Insurance's replyOfficial
03 Jun 2019, 16:25Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Marelda from our retention's department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply03 Jun 2019, 16:25
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Marelda from our retention's department has been in contact to discuss your concerns and the way forward. Should you require any further assistance please do not hesitate to contact.
EB
Elmana B's updateReviewer Update
03 Jun 2019, 16:30Thank you very much for you call today and for the revision of my premium by reducing it by the maximum! I'm one happy client now!!!
EB
Elmana B's update03 Jun 2019, 16:30
Reviewer Update
Thank you very much for you call today and for the revision of my premium by reducing it by the maximum! I'm one happy client now!!!