SQ
Stephens Q
1 reviews | Active since Oct 2021
14 Oct 2021, 17:46
Power customer service
Poor customer service, three times they promised to call me back , they failed. I requested them to correct a letter of declined claim as I did log a claim they failed. I spend hours calling until I decided to cancel my policy. The service is bad , I canceled policy within a month after joining them.
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King Price Insurance's replyOfficial
21 Oct 2021, 14:06Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the correct letter has been sent, should you require any further information kindly contact King Price directly.
King Price Insurance's reply21 Oct 2021, 14:06
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. As per our records the correct letter has been sent, should you require any further information kindly contact King Price directly.