NP
Neil P

1 reviews | Active since Feb 2018

30 Jun 2022, 17:44

POPIA breach1

You have called me over 10 times JUST today, 4 in the last minute. +***9 POS call center.

Where exactly did you get my number? I did not provide it, nor did I sign up for any marketing material.

You do know the fine you will receive from breaching the POPI act? You WILL provide me with your POPI compliance officer's details because this is going all over social media.

0
Replies (4)
King Price Insurance
King Price Insurance's reply04 Jul 2022, 11:33
Official
We work with several 3rd party marketing affiliates who utilise their own databases for this type of marketing. We will check who it is and have them contact you to advise how you opted in to be contacted. 

You may also register on the national opt out database with the DMASA : 

https://www.nationaloptout.org/
NP
Neil P's update05 Jul 2022, 08:16
Reviewer Update
I'm already on the opt out database...

So you are buying numbers from third parties without consent for marketing material?
Who's your POPI compliance officer? You just seriously ****ed up
King Price Insurance
King Price Insurance's reply05 Jul 2022, 15:17
Official
Hi there,
 
POPIA is here… And here’s how to remove your personal info from 
marketing databases
 
King Price (and most other modern businesses) use affiliate companies to run SMS and email marketing campaigns. It’s important to note that we don’t own or contribute to the databases that these affiliates use.
 
These affiliates should be registered with the Direct Marketing Association of SA, which allows you to opt out of these messages, via their website.
 
If you want to remove your personal info from these databases, here’s what you need to do:
 
• Visit their website on :    https://www.nationaloptout.org/ContactPreference/RegisterContactPreference
• Make sure that you fill in all your cellphone numbers and email addresses, as well as your ID number.
• Allow about 8 weeks to unsubscribe you from all registered databases.
• You’ll have to unsubscribe again every 3 years.
 
That’s it!
 
NP
Neil P's update05 Jul 2022, 15:32
Reviewer Update
Listen to me very closely now, you and your response team clearly have the combined IQ of a ****ing rock.

No one else has been contacting me. This is the ****ING last time I'm asking for the details of your POPI compliance officer.

As soon as I'm done here I'm contacting the Information Regulator. I'm not ****ing stupid, I designed the entire POPI IT code and implementation at 2 different banks, getting data from any affiliate and contacting people means you paid those affiliates for the numbers. I'm taking this all the way, your compliance officer's details NOW, not providing me with the details is a ******** offence, All this is going to the Regulator, I hope you like your 50mil fine