KK
Kamo K

1 reviews | Active since Jul 2016

08 Jul 2016, 10:08

Poorest Stinking Service Ever Experienced Since I Was Born

<p>Three weeks back, I submitted a claim after I was involved in an accident. Till today, there is no response on the emails I sent king price, no call back on the messages I left for Thuli Thema to give me a call. I called many times, they're requesting documents one by one, they dont give me the status of the claim, when I call they say Thuli Thema is busy and they will ask her to give me a call back. No call back, sent Thuli Thema emails, no response on the emails I sent to her. No word from Kng Price with regards to my claim. I am without a car for three weeks, I app**** for a new car and the bank is waiting for my current account to be settled by insurance before I get a car. </p> <p> </p> <p>What is it with king price and their poorest service? </p> <p> </p> <p>Believe me, if I knew king price would give me this poor service, I would not have moved from Outsurance from the Best Service I got from them. </p> <p> </p> <p>Since I was born, I have never experienced such poorest stinking service like the service I got from king price. </p> <p> </p> <p>I regret ever insuring with king price. </p>

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Replies (2)
King Price Insurance
King Price Insurance's reply01 Aug 2016, 12:58
Official

Our sincerest apologies for the late reply on this site due to an error. We note the claim was finalised and the policy holder was contacted in this regard at complaint stage.

Should you require any further information please do not hesitate to contact us directly.

Royal regards

The kings court

KK
Kamo K's update01 Aug 2016, 13:14
Reviewer Update

Still disappointed.