POOR SERVICES RENDERED BY KINGPRICE TOWARDS MY CLAIM

I was given an *********** service by King Price Insurance. I had an Insurance with Loom Insurance that is now merged with KingPrice Insurance.My Claim was approved by Loom Insurance for me to obtain another device to replace the lost device.However because king price had its polices they redo my Claim application process and also Approved my claim but my problem is every time i call them inline with the device replacement they always guve me a new date and when the date is arrived they require other documents. So it is a new story every now and again. From April I have been waiting for my device replacement and it seem as if they do not even want to replace it at all.at onetime i was told to wait for THE VOUCHER to replace my device and i was given a period of 7 working days and to my surprise after 7 days on the 8th day i had to call and they tell me additional requirements. KingPrice Insurance want me to pay for the month of May and June but the same month i never had the device at hand instead they where still handling my matter. 1.I am far behind on the information i am supposed to be loading into my system 2.It is now an expense on my side calling them every now and again I AM REALLY DISAPPOINTED IN KING PRICE INSURANCE SERVICES