Poor service from KingPrice

I'm not happy about the service received by KingPrice, my car was broken into(trying to *****) the 17th August 2022, my neighbor alerted me about this incident and found my car parked by the gate. So I called the insurance(Durban branch) and breakdown came @7am and was kept at a Storage for 2-3 weeks without it being serviced, where as I'm paying the monthly premiums and they took it to their Panel beater, I was given a courtesy car for a short period, n I was left with no car, when I enquire about the progress of my car, I was told to call the panelbeater(didn't want to take ownership)I had to run around following up on their service

After sometime I got my car, lots of other stuff were not fixed ie the lights(they were old), ignition was working when I took the car, the next day it was not apparently it was due to the battery (was 100%fine when it was taken to their storage).

I'm not happy with their SERVICE, no communication between them n myself, I'm not sure they did this because of my gender, I want my car FIXED, I'm still paying this insurance, otherwise I'll have to cancell n go somewhere else where their clients are treated equally not discriminated, I want the H/O to contact me urgently explain how your staff behaves. It's not acceptable,customers comes first, y' ll need to understand that without us No business, pls sort this matter asap.