CW
Celeste W
1 reviews | Active since Dec 2012
28 Feb 2025, 15:54
Poor service delivery
Extremely disappointed- this insurance company does not assess and repair properly - they take short cuts and purposely avoid fixing things after having an accident. Pathetic service delivery and customer satisfaction. Avoiding my calls and email requests- not bothering to call me back or tell me what’s happening with my car.
Helpful (0)
Replies (3)0
Replies (3)
King Price Insurance's replyOfficial
28 Feb 2025, 16:13Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your complaint has been sent to our assessing team who will be in contact to discuss.
King Price Insurance's reply28 Feb 2025, 16:13
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Your complaint has been sent to our assessing team who will be in contact to discuss.
CW
Celeste W's updateReviewer Update
06 Mar 2025, 16:05Thank you for replying to my complaint - the assessor personally came to meet with us today, he also went through our claim with us.
CW
Celeste W's update06 Mar 2025, 16:05
Reviewer Update
Thank you for replying to my complaint - the assessor personally came to meet with us today, he also went through our claim with us.
King Price Insurance's replyOfficial
11 Mar 2025, 11:57Hi Celeste,
Thank you so much for the great feedback, it helps to keep us whistling while we work.
Royal regards,
The king and his court
Thank you so much for the great feedback, it helps to keep us whistling while we work.
Royal regards,
The king and his court
King Price Insurance's reply11 Mar 2025, 11:57
Official
Hi Celeste,
Thank you so much for the great feedback, it helps to keep us whistling while we work.
Royal regards,
The king and his court
Thank you so much for the great feedback, it helps to keep us whistling while we work.
Royal regards,
The king and his court