1 reviews | Active since Sept 2019
Poor service
I logged a claim in June 2019, my vehicle went in for repairs and received it back end of August 2019. There was multiple things wrong after the repairs which i immediately reported to the insurance company. They have send my vehicle back to the same repairer who had the car for another 2 weeks, when collected the vehicle more damages were done, which i reported immediately to the assessor in front of the owner of the repair shop. After a lot of telephone calls to the assessor, i took my car to a different repair shop because the alignment of the doors were out after repairs from the first repairer 959 panel beaters. The new repair shop strip the door to align and discovered more damages has been done to the inside of my door panels. This is a new year and im still waiting for my car to be fixed properly.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department has been in contact with you and are currently looking into your concerns.
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service providers, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Our SEM department has been in contact with you and are currently looking into your concerns.
