NM
Nomxolisi M

1 reviews | Active since Apr 2017

03 Apr 2017, 12:47

POOR SERVICE BY KING PRICE INSURANCE COMPANY AND SILVERTON AUTO MAGIC

<p>King Price insurance company is refusing to fix my bonnet after i was involved in an accident in december. 1. after the accident the bonnet was not aligned it looked as though the bonnet is opened even though it is closed, i took the car in and they attempted to fix it and it came back with the paint not matching the body of the car as well as the bonnet still not aligned and recently because of that accident the aircon was not working.</p> <p>2. after much fighting the car was taken back last week to be fixed again now the bonnet looks worse that before and i have contacted Weiner Du Toit from King price to alert him of the situation and he has has denied the bonnet issue being part of the accident and has indicated that the insurance will not pay. the car was fixed by Samuel Mthethwa from Auto magic silverton and they have done a very poor job.</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply07 Apr 2017, 09:18
Official

Although we never really enjoy hearing that our clients have been frustrated or disappointed by us or our service provider, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.

Amanda from our repair management department has been in contact with you to discuss your concerns and the way forward. should you require any further information please do not hesitate to contact.

Royal regards

The kings court