RM
Reason M
1 reviews | Active since Aug 2021
12 Jan 2023, 11:36
Poor service
I never experienced such a poor service in my live .when they offer u there insurance they can call u more than 5 times a day, have a problem then call them, everytime they tell u different story .or the prsn who was helping u is no longer with them ,to lodge my case It took me 3 days ,very very poor
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King Price Insurance's replyOfficial
12 Jan 2023, 14:55Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss the excess on your current claim and your broker will be in contact to discuss your excess option for future claims.
King Price Insurance's reply12 Jan 2023, 14:55
Official
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide. Claims will be in contact to discuss the excess on your current claim and your broker will be in contact to discuss your excess option for future claims.