Poor service at King Price

The assessor sent out by KP superficially examined the faulty appliances by switching them on and off. He found that the fault was due to "normal wear and tear". Another service provider found that the fridge/deep freeze's compressor broke down. The micro wave oven's magnetron and inverter were damaged. Both were most probably due to a power surge. It took from 28 July to 13 August for KP to inform me that they could not, based on the assessor's report, make good the damage to the appliances. It seems that when it comes to pay outs, the King has abdicated. I have cancelled my policy. I may as well be without "assurance".