rS
rissal S
1 reviews | Active since Mar 2014
02 Dec 2019, 12:37
Poor service
Called to receive my annual TAX statement that I need to submit to SARS, No one can help me, "the computer is freezing", My supervisor is busy, We will open a ticket for you,etc etc, is it that difficult to serve your customers properly, very very disappointing POOR service, FYI I am still waiting for my statement reflecting my COMPANY DETAILS!!!! KP***
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King Price Insurance's replyOfficial
03 Dec 2019, 10:10It’s really heartbreaking for us to hear that you had a bad service experience from us.
We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. Our client care department has been in contact to discuss your concerns and send you the correct document. Should you require any further assistance please do not hesitate to contact.
King Price Insurance's reply03 Dec 2019, 10:10
Official
It’s really heartbreaking for us to hear that you had a bad service experience from us.
We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it. Our client care department has been in contact to discuss your concerns and send you the correct document. Should you require any further assistance please do not hesitate to contact.