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1 reviews | Active since Jun 2016

07 Jun 2021, 16:21

Poor service

Good day. It is with great regret to inform you that King Price Insurance have again failed me in resolving a matter I have tried numerously to talk to them and now they are ignoring my emails.

They (King Price insurance) did not settle the claim fully and they used a wrong MM code for settlement and this was a code for a vehicle less valued as compared to the one I used to have. They did this intentionally just to avoid paying what they are supposed to and didn't do their calculations correctly. I am disappointed with this company and will never advice anyone to do business with them. Pathetic treatment and Mr Neil Van Loggerenberg who is a claims executive, Goolam and Koos have failed me.

Poor poor poor service as compared to what they preach.!!!! ????????????

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Replies (1)
King Price Insurance
King Price Insurance's reply08 Jun 2021, 11:44
Official
We know your time is important, and that you want to get this wrapped up as soon as possible. We’re very sorry that you’ve had to wait so long, and we’re looking into what’s causing the delay right this second. 
 
We’ll call you shortly to give you a full update on your claim. 
 
Royal regards, 
 
The king and his court