POOR SERVICE
<p>You guys should really work on client communication s****s.<br />Will does not and has not responded to my emails up until to date.<br />That is poor, low and disgusting from this reputable company.<br /><br />I waited for 5 days for bank charges to be refunded, and the whole amount has not even been reversed.<br />I want my R16.00 of bank charges, I can get a cold beer with that money for all the troubles your making me go through. Refund my bank charges, bring the balance back to the balance before the (unauthorised) debit order went through.<br /><br /></p>
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department tried calling you but to no avail so we emailed you regarding your concerns and the way forward. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
Our retentions department tried calling you but to no avail so we emailed you regarding your concerns and the way forward. Should you require any further information please do not hesitate to contact.
Royal regards
The kings court
Can you request your information department to call me between 1-2pm.
I will gladely avail myself...
Can you request your information department to call me between 1-2pm.
I will gladely avail myself...