JF
Johan F

1 reviews | Active since Jul 2014

28 Jul 2016, 08:34

Poor service

<p>My house was hit with lightning on Tuesday Morning at about 3am 26/07/2016.</p> <p> </p> <p>Claim:CKP ********** /2</p> <p> </p> <p>Why do I need to have King price take away my equipment to have it tested where I am not comfortable with this at all, and I have to wait now till they can get the assessments from their service provider and I cannot take it in to people like Incredible Connection or Matrix warehouse to asses as well.</p> <p> </p> <p>I need to have my opinion as well as a client and how do i know as a client that it will be a fair assesment and quote from their supplier, the more their supplier charges for repair or replacement the more King Price will charge for their excess. </p> <p> </p> <p>It wont even take me a day to have quotes with them to sort this out, and they tell me that their supplier will supply me with new equipment or repairs, but what if I am not happy with what they will supply me, Cleary after my conversation as they say 'they need to put the client back on his feet as quick as possible' after I spoke to the consultant this is clearly not the case he didn’t even offered to see what they can do for me i need to study and have assignments in but they are not interested.</p> <p> </p> <p>Clearly to me their excess are very high and are just their to make money like all other insurance company’s</p> <p> </p> <p>They do net tell you these things that you have to go trough their suppliers when you sign upwith them.</p> <p> </p> <p>And get kick backs from their supplier.</p> <p> </p> <p>I now have to put my studies on hold this weekend with assignments that has to be on Monday the 1 July 2016</p> <p> </p>

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Replies (1)
King Price Insurance
King Price Insurance's reply05 Aug 2016, 14:38
Official

Hi Johan

Our claims department has been in contact with you to discuss your concerns as well as to discuss any documents we still require from you.

Should you require any further information please do not hesitate to contact our claims department.

Royal regards

The kings court