RS
Ryan S

1 reviews | Active since Jul 2024

16 Oct 2024, 16:06

Poor Service

My car was involved in an accident on Monday still now ~ assessment not done , they claim to be waiting for police report which was sent yesterday , trying to call person handling my claim with no response to email sent very pathetic service this one

0
Replies (3)
King Price Insurance
King Price Insurance's reply17 Oct 2024, 08:31
Official
Hi Ryan,

We never like hearing that our clients have had a bad experience, but you have our word that we will do everything in our power to try to make things right.

We’ll investigate things on our side and will be in contact shortly to either get more information or provide you with an update with regards to your complaint.

Thanks for letting us know.

Royal regards,
The king’s court
RS
Ryan S's update25 Oct 2024, 13:49
Reviewer Update
Even now the repairs hasn’t even started let alone the assessment incident happened on the 14th for heaven sake how long must I wait until the car is fixed
King Price Insurance
King Price Insurance's reply28 Oct 2024, 09:45
Official
An urgent follow up has been sent to claims.