TD
Tsholofelo D
1 reviews | Active since Apr 2015
04 Apr 2016, 10:34
poor service
I spoke to Brenden Naidoo on 12/02/2016 I asked for a quotation from him .He assisted me as per my request but to my surprise on 01/04/2016 there was debit orders on my account .Please someone explain to me if you don't have a policy with insurance company why the hell are there debit orders on my bank account and who will be responsible for the unpaid debit orders that's theft ,what are they debiting me for ??As I do not owe Kingprice ...I DO NOT HAVE AN ACTIVE POLICY .PLEASE CORRECT THIS SITUATION ASAP .I will NOT be interested in being your client after this chaos ,,,,and please reimburse for my bank charges for the return of unpaid debit orders .This is ****TTT SERVICE
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King Price Insurance's replyOfficial
05 Apr 2016, 17:10Hello tsholofelod,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
We tried calling you but to no avail, we have cancelled the policy in the interim as per your request. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
We tried calling you but to no avail, we have cancelled the policy in the interim as per your request. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
King Price Insurance's reply05 Apr 2016, 17:10
Official
Hello tsholofelod,
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
We tried calling you but to no avail, we have cancelled the policy in the interim as per your request. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you for getting in touch with us. We'd like to take the opportunity to apologise for your bad experience. We take our commitment of royal service very seriously and we hate hearing that we've disappointed you.
We tried calling you but to no avail, we have cancelled the policy in the interim as per your request. Should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court