Poor service

Since Monday I have been trying to get an explanation from Kingprice about my policy but cannot get any assistance. Their promise is that the premiums decreases monthly. End of of October I paid R1601 but end of November I paid R1643. This is no reduction as far as I'm concerned. I called in on Monday and was promised that on Tuesday at 8:00 somebody will call and give explanation of what happened. Nothing happened until I call after lunch and still was promised that someone will call me to sort that out. <br> <br> Again I found out my surname was wrong. It was sorted but still my wife's surname was wrong. Since I got this policy I've been waiting for \do not tow"stickers but can't get them. All the glassfit I've been to doesn't have them. I've now realised what a mistake I made. I believe it's time to start searching for a new insurance. The insurance that will keep its promises. """