TC
Thomas C
1 reviews | Active since Feb 2021
26 Feb 2021, 11:06
POOR POOR service KING PRICE
POOR POOR customer service, consultants do not explain themselves, now taken two weeks to pay a small claim of 16k. Heaven forbid the claim was in the hundreds of thousands. Very rude staff, who put the phone down on me NEVER will I recommend this company to anyone , now they tell me to POST a document- are we living in the dark ages?
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King Price Insurance's replyOfficial
04 Mar 2021, 20:04Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. Claims will be in contact to discuss your concerns and the way forward as well as update you on the status of your claim.
King Price Insurance's reply04 Mar 2021, 20:04
Official
Although we’re really sorry that we didn’t deliver the royal service you deserve on this occasion, we do thank you for letting us know about your poor experience. It gives us a chance to improve the way we do things. Claims will be in contact to discuss your concerns and the way forward as well as update you on the status of your claim.