Poor Poor Service

Note that we lodged a claim on 3 February 2015, since then nobody from King Price attended to the claim or advise us of what to do, to date no assessor was send out to assess the vehicle, al their ads refer to royal service, but it is less than royal. I had to send them the following tonight out of frustration:<br> <br> Hi can somebody please assist, we get no service from Kingprice, attached find emails send and to date no assessor have been send to assess the vehicle, I have no further alternative than to list you on hellopeter.com and approach the ombudsman for short term insurance, should we not have a response or communication from yourselves.<br> The panel beater send us a quote on the repairs, Please advise urgently <br>