1 reviews | Active since Jan 2015
Poor,Poor,Poor
<p>I have been with King Price for a few years now. I always received good service and always wrote a good review on hellopeter. This time around I am very disappointed in the no service that I received from them.</p> <p>I had a claim for some storm damage at my house and for a fridge that was damaged by lightning. I was supposed to claim for my vehicle that was damaged by hail, which I said I would not claim for because I do have a panelbeater customer that owes me money, so he will fix it for me at no charge. I saved them at least R20 000.00. They then said they will get a useless refridgeration company to fix the fridge. It's been 5 weeks and counting. I still have the fridge. It's still broken and it was damaged even more by the useless refridgeration company. I am worse off after they tried to fix it than before they got their hands on it. After more than enough emails to Johannes Swarts, I don't even get a reply. No response at all. Is this what I am paying for every month. Pathetic King Price. I thought you were different. </p>
It’s really heartbreaking for us to hear that you had a bad service experience from our service provider. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Carmen the manager in our claims department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
It’s really heartbreaking for us to hear that you had a bad service experience from our service provider. We can’t undo what has happened, but we appreciate you letting us know about this, so that we can take some action towards trying to make up for it.
Carmen the manager in our claims department has been in contact with you to discuss your concerns and the way forward. Thank you for your patience and understanding, should you require any further assistance please do not hesitate to contact.
Royal regards
The kings court
Thank you King Price and specifically Carmen Stellenberg for you prompt response to my issue. Everything has been resolved.
Thank you for the good service.
Thank you King Price and specifically Carmen Stellenberg for you prompt response to my issue. Everything has been resolved.
Thank you for the good service.
