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Protasia M

1 reviews | Active since Jul 2017

11 Jul 2017, 02:01

Poor insurance service

<p>KING PRICE INSURANCE has dissapointed me so much on their service and unreliability when they failed to fix my car and informed me after 2 consecutive months to come fetch my car from their storage because damage won't be paid for why not when I am paying so much when I call to enquire my call was dropped even now my car is parked in my garage.TERRIBLE SERVICE wanna act upon this.</p>

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Replies (1)
King Price Insurance
King Price Insurance's reply11 Jul 2017, 11:00
Official

Hi Protasia

The outcome of your claim has been discussed with you in detail. We further note that you lodged a complaint with our internal dispute resolution department and the outcome thereof was also given to you in writing. The further steps should you dispute the outcome have been noted in the letter.

Should you require any further information kindly follow the steps noted in the letter.

Royal regards

The kings court