BT
Boitumelo T
1 reviews | Active since Feb 2020
17 Jul 2024, 08:47
Poor Insurance cancellation process and unauthorized debit orders
Its been 5 month now since i cancelled my insurance with King Price but they are still debiting my account, this is so exhausting. I honestly do not recommend this service provider. why is it so hard for them to cancel my insurance after i submitted everything they requested for , for cancellation. I have spoken to numerous agents about this issue but even today my account is being debited.
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King Price Insurance's replyOfficial
17 Jul 2024, 09:06Hi Boitumelo,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We note your policy is with us through your broker ( B-Sure Insurance Brokers) We have sent them a request to contact you to assist with your concerns.
Kind regards,
The Kings Court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We note your policy is with us through your broker ( B-Sure Insurance Brokers) We have sent them a request to contact you to assist with your concerns.
Kind regards,
The Kings Court
King Price Insurance's reply17 Jul 2024, 09:06
Official
Hi Boitumelo,
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We note your policy is with us through your broker ( B-Sure Insurance Brokers) We have sent them a request to contact you to assist with your concerns.
Kind regards,
The Kings Court
Although we never really enjoy hearing that our clients have been frustrated or disappointed by us, we do appreciate you bringing situations like this to our attention, so that we can immediately improve the service we provide.
We note your policy is with us through your broker ( B-Sure Insurance Brokers) We have sent them a request to contact you to assist with your concerns.
Kind regards,
The Kings Court