BN
Bradley N

1 reviews | Active since Apr 2023

06 May 2023, 08:34

Poor, inefficient service

My experience with kingprice as been an absolute nightmare, they clearly don't care about their customers, all they want is your premiums(money). I have been a loyal customer for the past 7 years, never missed a single payment, and I finally Have a claim, only to realize that I have been with the worst insurance company. I will never recommend kingprice to anyone. They don't care for their clients, communication is non existant, u can never get hold off the claim department cause it seems like they have very little staff, if you phone kingprice for a quote you will get through in like 20 seconds, call for a claim, and you will wait more then 30mins and still you won't get through a consultant, and this is factual, not exaggeration.

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Replies (1)
King Price Insurance
King Price Insurance's reply08 May 2023, 08:28
Official
Hi Bradley,

We’re truly sorry that you’ve been hanging on so long. We agree it’s not cool, and would like to assure you that we’re usually a lot quicker than this.

Thanks for bringing this to our attention, we’re looking into your claim immediately and will be in touch to give you a full breakdown soon.

Royal regards,
The king and his court